Digital identity is the theme of the discussion that I recently had with Ravi Jagannathan, MD and CEO, 3i Infotech Consumer Services Ltd, Bangalore (http://bit.ly/F4TRavi3i). While identity carries multiple meanings, the apt meaning associated with digital identity can be derived from the following definitions in Oxford Dictionary, he traces:
Tuesday, July 27, 2010
Wednesday, July 21, 2010
The SLA (service level agreement) can be the foundation of a robust and long-term relationship between the customer and the service vendors, provided it is SMART, says Girish Krishnamurthy, Managing Director–India of Bangalore-based Kaseya (http://bit.ly/F4TKaseya). The SLA, as Wikipedia defines, records a common understanding about services, priorities, responsibilities, guarantees, and warranties. “Each area of service scope should have the ‘level of service' defined. The SLA may specify the levels of availability, serviceability, performance, operation, or other attributes of the service, such as billing.”
Thursday, July 15, 2010
Managing IT (information technology) costs has always been of paramount importance in software projects; and it is more so in the last couple of years due to shrinking budgets in corporates globally, says Vanaja Arvind, Executive Director, Thinksoft Global Services Ltd, Chennai http://bit.ly/F4TThinksoft. The performance and return on such investments are also scrutinised much more closely now than in the past, she adds, during a recent interaction with eWorld.
With the decibel level increasing on the IFRS (International Financial Reporting Standards) front, a natural anxiety among investors is about how the adoption of global norms will impact the different sectors. Thankfully, there are no industry-specific standards under IFRS, observes N. Venkatram, IFRS Country Leader, Deloitte Haskins & Sells, Mumbai.
Wednesday, July 7, 2010
Most ‘engineers' are actually involved in the software craft with their restricted skills of coding and testing
Software professionalism is not just about technical brilliance; it is about consistently delivering high quality product within the committed time, says L. N. Rajaram, Director of Chennai-based Expert Software Consultants Ltd (http://bit.ly/F4TRajaramESC). “It is about both knowledge and the skills to apply it correctly. Skills can be mastered only through the discipline of repeated practice.” He rues that the most neglected skills of measuring and managing one's own time and defects are, in fact, the essence of software professionalism.