‘Go for quality with customer centricity’
It is a warm afternoon when I meet K.K. Raman, Executive Director of IT Advisory Services, KPMG. And he is unusually pensive. “We need to really reflect whether we have done full justice to our intellectual potential and calibre,” begins ‘KK’, when I prod him for an appetising thought as a prelude to a lunch. We need to focus more on building high-v alue and IP-based services in addition to the traditionally strong areas, he adds.