Wednesday, June 10, 2009

The Indian domestic market is also growing and offers a unique untapped opportunity.

New metrics in BPOs

With the BPO (business process outsourcing) sector being one of the leading revenue-earners of our country, providing millions of job opportunities to Indians, quite naturally it is becoming one such industry where domain expertise is increasingly compulsory. Thus opines P. G. Raghuraman, Lead Executive, Accenture Delivery Centre for BPO in India, Chennai ( www.accenture.com ) , during a recent interaction with Business Line. “The Indian BPO workforce market must gear up to face the heavy demand for skilled world-class manpower in the near future because this industry is here to stay.”

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