Monday, December 21, 2009

Historically, airline IT has been essentially ‘flight centric'

Cut costs to soar

With increased globalisation and opening up of the skies, the challenges being faced by domestic airlines are similar to those of their international counterparts, observes Pankaj Narayan Pandit, Head, Airlines Practice, Sonata Software Ltd.


The volatility tracking should create cost management plans in advance

Sustainable competitive advantage

What can enable businesses to achieve the winning leap to world-class excellence? TCM (Total Cost Management), answers A. N. Raman, Member, TCM Working Group of the Confederation of the Indian Industry (CII), Chennai. The TCM division has been propagating to Indian business ‘cost management through a structured framework,' he informs during the course of an afternoon interaction with Business Line on December 11.


Most airlines are primarily focused on passenger operations

Cost management in airlines

Can Indian airline players benefit from some of the successful best practices of other countries? To this question, a ready reference that Pankaj Narayan Pandit, Head-Airlines Practice, Sonata Software Ltd, makes is to Southwest Airlines, US, which has pioneered a low-cost model.


Is there a future for landline?

Biggest gap is in Internet access space…

Are the telecom players a happy lot, considering the low ARPU (average revenue per user) in the country? With this question begins my telephonic interaction with Neeraj Jain, Director, Strategic and Commercial Intelligence, Transaction Services, KPMG.


Citizens need broadband access to get on with their lives

USO fund can boost rural telecom

With the auction of 3G expected in January, the availability of increased bandwidth will expand the VAS applications that can be delivered to the customers, foresees Mr Neeraj Jain, Director, Strategic and Commercial Intelligence, Transaction Services, KPMG. “If the aggressive 3G pricing strategy adopted by BSNL/MTNL is an indication of the extent of affordability of 3G services, 3G has the potential to make a significant impact on mobile telephony and allied areas.”


'India is one of the countries eligible for transitional relief'

Impact of EU directive on auditors

To a company, what can be worse than having a qualified audit report? Perhaps, the non-acceptance of the financial statements, despite an opinion from the accounting professional, as in a likely situation that is set to impact corporates with a European financial footprint.
“In just a few more months, these companies run the risk of their financial statements not being accepted by the European Union (EU) member-states where their instruments are listed,” says Aniruddh Sankaran, a senior professional in a member firm of Ernst & Young Global, during the course of a recent interaction with Business Line.


Friday, December 4, 2009

A national ID scheme has many advantages for the citizen

Being invisible online won't help

Covering subjects ranging from reputation to national ID card schemes, from DNA collection to online safety of children, is Virtual Shadows (, a recent publication that is “small enough to fit in your pocket and read on the train when you are on your way to work,” as the author Karen Lawrence Öqvist describes.


Friday, November 20, 2009

'The present-day developers prefer to focus on the new-age languages ...'

COBOL — ‘going strong'

Travelling backwards more than fifty years in computing is perhaps as stretched as rewinding by as many centuries in travel or commerce, politics or cuisine; but that's what happened when I met Ashish Masand a few weeks ago. For, we were discussing COBOL (COmmon Business-Oriented Language), one of the oldest programming languages.


Friday, November 13, 2009

'The real customer for AMI is the platform manufacturer '

‘Big role for BIOS, boss’

While most people tend to stop with bland statements, such as innovation is key in the technology industry, S. Shankar, President and CEO of the US-based American Megatrends (, goes a step further. We should be talking not just about the adoption of new technologies but about the experience of choosing the ones that are key to the customer’s needs, he explains, during an interaction


Monday, November 2, 2009

'Database security is a controversial and important topic for all CIOs'

‘Wrong technology can mean poor ROI’

Currently, the absence of a 3G/4G next generation network within India
has slowed down the process of adopting mobile applications, feels Sunil Jose, Managing Director, India & Sub-Continent Region, Sybase Software (India) Pvt Ltd, Mumbai (
With the impending announcements of the 3G-rollout across India, this scenario is bound to change, he adds, during a recent interaction with eWorld. “Telco operator VAS (value added services) departments are sure to change their strategies and seek more revenue from mobile application deployments.”


Thursday, October 22, 2009

'Indian e-commerce volumes are still low compared to the world markets'

`E-com, still the next big thing in India'

One good thing about successful entrepreneurs is the resilience with which they cope with their problems. And, interestingly, even long after the dust has settled and their deep cuts have become shiny scars, there is the unmistakable involvement with which these entrepreneurs recount their battles, list the takeaways, and reason out the venturesome trajectories.
Nishanth Chandran, Co-founder and Executive Director, E-Billing Solutions Pvt Ltd, Chennai (, whom I met on a crisp morning in Nageswara Rao Park a few weeks ago, provided me with all that over a two-hour interaction.


Thursday, October 8, 2009

A Code of practice is not used for certification purpose, but serves as guidance

Managing risk by design

Information security (IS) is a topic of continuing interest. For instance, “Lax security left employees’ data vulnerable,” reports Atlanta Journal Constitution. “Universities and their students can be identity theft hacker’s ‘Dream’,” cautions Reuters. And talks about ‘Huge rise in cash-machine crime.’ Guiding organisations in information security are standards in this space, such as the ISO 27001:2005. As a trainer in information security standards, Govind Srinivasan, CEO, Paramount Dataware Pvt. Ltd., Chennai, ( interacted with Business Line to explain the related issues.


Monday, September 28, 2009

In the current state, it is a highly people-based business with a lot of unnecessary forwarding points.

Build efficiency into realty — with IT

Property business is generally perceived to be a murky one. The image associated with key players is one of flashy cars, smooth talking, dream weaving, and a generous waving of hands to offer a free view of gold and precious stones on their person.
The young man in front of me that Saturday morning in Nageswara Rao Park (a popular spot of green in Luz, Chennai) seemed to fail on all those parameters: Biju Savindran, Director of SA Metroplots Pvt Ltd, a Chennai-based real-estate solutions company (, is an MS in Information Systems Management from Carnegie Mellon University, with work experience as Member Technical Staff in HCL Technologies, Software Developer in Tata Consultancy Services, Business Process Management Consultant in Project Performance Corporation, and Computational Finance Teaching Assistant in Tepper School of Business.


Thursday, September 10, 2009

'It will be difficult to compare India and Sri Lanka on the IT destination front...'

IT, key business enabler in downturn

In today’s difficult environment, prudence in spending is driving organisations to cut costs, and IT (information technology) is helping them to make that possible, says Yamajala Krishna Murty, Vice-President and India Centre Head, Virtusa (India) Pvt Ltd. Hyderabad ( Over the last decade or so, IT has been central to the way an organisation runs, and the current economic recession has reinforced IT to be the key business enabler, he avers during a recent interaction with eWorld.


India has enhanced the AML regulatory framework significantly.

Risky to take foot off AML pedal

Sarabjeet Singh is a worried man. As the partner leading the AML (anti-money-laundering) practice in BMR Advisors (, he finds it disturbing that the pressure from the regulator is not felt as much by banks in India. If banks do not make the kind of investments required now, they will always be laggards in the global pecking order, he cautions, during the cours e of a recent email interview with Business Line.


Thursday, September 3, 2009

Creating games will definitely become easier in the future

All for fun, fun for all

For a long time nothing seemed to happen in Microsoft, though one did occasionally hear about some research or the other. This year you can see many things coming out of Microsoft research labs, assures Jaspreet Bindra, Regional Director, Entertainment and Devices Division, Microsoft Corporation (India), Gurgaon (


Tuesday, August 25, 2009

'Innovation has a very significant role to play in drawing the customer'

‘Creativity, content and connectivity’

But for the strong evening breeze in the middle of the Hudson, there doesn’t seem to be much to ruffle Jung Soo Shin, President & CEO (South West Asia), Samsung Electronics Pvt Ltd, New Delhi. Not even the fact that his company was to launch the next day new products in consumer entertainment, even as the world’s large economies continue to battle a decisive downturn, and Senators in the Capitol fiercely debate stimulus packages such as Cash for Clunkers.


Wednesday, August 19, 2009

Biometric payment is another payment type that is likely to witness growth in India

E-payments — at the heart of the action

Payments are at the centre of the economic universe, the ‘sun’ that provides all the energy and around which everything revolves. Thus describes V. Rama Kumar, Founder & CEO, Tarang Software, Bangalore. His company is into electronic payments, sector witnessing growth.


Friday, August 7, 2009

India has one of the largest concentrations of higher maturity companies in the world

‘Go for quality with customer centricity’

It is a warm afternoon when I meet K.K. Raman, Executive Director of IT Advisory Services, KPMG. And he is unusually pensive. “We need to really reflect whether we have done full justice to our intellectual potential and calibre,” begins ‘KK’, when I prod him for an appetising thought as a prelude to a lunch. We need to focus more on building high-v alue and IP-based services in addition to the traditionally strong areas, he adds.


A well-negotiated PSC provides protection against the oil companies from gold-plating the investment.

Closer look at gas-pricing dispute

In the ongoing gas-pricing dispute, is the Government partial to either of the Ambani brothers, as claimed? No, it is not, avers Bhamy Shenoy, a senior advisor to the Center for Energy Economics at University of Texas, Austin. “It is the bounden duty of the Government to safeguard the interests of the taxpayers. Billions of dollars are involved in this deal and the Government cannot be a mute spectator,” he adds, during a quick email interaction with Business Line.


Thursday, July 30, 2009

'What is now required are the `system integration' principles which are very common in IT'

`Social' technologies in education

The IT boom did many things, and one of its significant effects was to cause a shift in the conversation from only `employment' to `employability' and `scale,' observes Vaidya Nathan, Founder and CEO, Classle Knowledge Pvt Ltd, Chennai ( The speed at which it hit the education system, India's most `regulated' sector, caught everybody unawares, he continues, during a lunch-hour interaction with eWorld.


Friday, July 24, 2009

The ability to be able to communicate when you are mobile is becoming essential around the world

A ‘browser’ for SMS

A mobile widget platform to let you enjoy ‘seamless access to branded content and services such as Facebook and Google without the need for a data plan’ should sound cool. And that’s what Raj Oswal, Product Manager/Business Development of Shorthand Mobile, Inc, (, talks about. His card speaks of ‘browser’ for SMS (short message service). And, on the site, the California, US -based company’s promoters speak of how they were “dissatisfied with the way information and services were accessed on mobile phones and envisioned a better, simpler, and less expensive way to connect users in the mass market to mobile content and services.”


Thursday, July 16, 2009

key indicator of success has to be a business metric

Banking on unique identifier

The high optimism generated by the appointment of Nandan Nilekani to lead the Unique Identification project has more to it than bringing technology into the limelight in the national development stage, feels Saurabh Tripathi, Partner and Director, The Boston Consulting Group, Mumbai.


Thursday, July 9, 2009

At present both service-tax and VAT are being charged by the tax authorities on development and sale of software in India.

Make SEZ scheme attractive

There is urgent need for the Government to announce an extension of the tax holiday for the IT sector under the Income Tax Act, 1961 beyond March 31, 2010. However, to help in mitigating the impact of the economic slowdown and maintaining the competitive edge of this sector, it will be beneficial to the industry if the tax holiday is extended by a block of two-three years as compared to piecemeal extension, says Naveen Aggarwal, Executive Director, ICE Tax, KPMG.


The administration of service tax of IT-ITES exports needs a revamp

IT industry awaits a ‘holiday’ Budget

The US’ stand on tax breaks for firms outsourcing jobs to overseas destinations, and the competition to Indian IT-ITES (information technology enabled services) from emerging outsourcing destinations such as the Philippines, China, Sri Lanka and Mexico, are among the worries that Balaji N. V., a senior tax professional with Ernst & Young, India, expresses, during a recent e-mail interaction with eWorld.


Is the IT sector to be given tax incentives, or are exporters to be incentivised?

The ‘holiday’ debate

It is time for a paradigm shift on the debate about tax holidays for IT (information technology) companies, says Abhishek Goenka, Partner and Leader of the real-estate and IT practice in BMR Advisors. “The discussion really began when some industry czars said that IT companies must start paying taxes. Since then, much has changed,” he adds, during the course of a pre-Budget interaction with eWorld.


'Indian telecommunication sector is a very competitive and fast-growing sector in the world'

Telecom wants positive tone

As the telecom sector has been growing at a fast pace and has significantly contributed to the economic growth and development of the country, it should be given equal importance and should be treated on a par with other infrastructure sectors that enjoy 100 per cent exemption of the taxable profits for the full term of 10 years in succession under section 80IA, argue Jayesh Kariya and Vineeta Agarwal, Mumbai-based chartered accountants.


Monday, July 6, 2009

With the global slowdown, every sector is trying to get some benefit out of this Budget

Will the FBT go?

Corporates would be happy to see the end of the levy of surcharge and cess, in the forthcoming Budget, says Mr Jayant Jain, Executive Director, Tax & Regulatory Services, PricewaterhouseCoopers Pvt Ltd, Chennai ( ). “While the surcharge and cess were introduced for specific purposes, unfortunately, once introduced, the Ministry is reluctant to remove them,” he adds, during a recent email interaction with Business Line.


Financing of PPP projects in India has largely been through plain vanilla debt

Infrastructure needs vibrant bond market

Over the past few years, through a number of projects involving the private sector and the subsequent framing of best practices and model frameworks, the PPP (public-private partnership) scene in Indian infrastructure has crossed its infancy, opines Ms Latha Ramanathan, Executive Director, Government, Reforms & Infrastructure Development (GRID) Practice, PricewaterhouseCoopers Pvt Ltd, Chennai (


'Information is an asset, and is an extension of the maxim that knowledge is power'

Leveraging info for greater organisational value

There is an increasing awareness that the most important asset for any organisation is information. But the key question is how to leverage an organisation’s information for more value in the organisation, says Alok Ohrie, President-India & SAARC, EMC Data Storage Systems (India) P Ltd, Bangalore (


Monday, June 22, 2009

'A warehouse’s primary function is to fulfil orders for its customers'

‘PMO’ as part of the action

Project management, as a discipline, has been around for decades. So, what has been changing in it? The core of project management (PM) principles is still being practised today in almost every industry, explains Sury Balasubramanian, Founder and CTO, Gaea Global Technologies, Chennai ( “The difference is that a lot of companies are adopting PM tools to make their life easier.”


Tuesday, June 16, 2009

'There is a big increase in the hackers now hacking in their own backyard.'

‘Ensure security basics everywhere’

If you are looking for advice on how data breaches can be averted, here is a simple one-liner from Mark Goudie: Ensure security basics are deployed everywhere. “Companies need to avoid peaks of security excellence while also having troughs of poor security,” adds Goudie, Verizon Business managing principal for Investigative Response in Asia-Pacific. The attacker only needs to find one single point of weakness to launch his attack, Goudie cautions, during the course of a quick e-mail interview with eWorld, shortly after the recent release of ‘2009 Data Breach Investigations Report’ by Verizon Business (


Wednesday, June 10, 2009

'Companies in the life science industry are quite familiar to outsourcing'

A career path in the BPO industry?

When the Buffalo vs Bangalore debate fills the air, it may not be possible to feel too optimistic about the BPO (business process outsourcing) industry in India. However, what P.G. Raghuraman, Lead Executive, Delivery Centres for BPO in India, Accenture, sees is not just growth of BPO but also the potential for the industry to attract many young professionals as a chosen destination of career.


The Indian domestic market is also growing and offers a unique untapped opportunity.

New metrics in BPOs

With the BPO (business process outsourcing) sector being one of the leading revenue-earners of our country, providing millions of job opportunities to Indians, quite naturally it is becoming one such industry where domain expertise is increasingly compulsory. Thus opines P. G. Raghuraman, Lead Executive, Accenture Delivery Centre for BPO in India, Chennai ( ) , during a recent interaction with Business Line. “The Indian BPO workforce market must gear up to face the heavy demand for skilled world-class manpower in the near future because this industry is here to stay.”


Thursday, June 4, 2009

'Web 2.0 is the most talked about enterprise solution because it is extremely cheap'

Tech is still buzzword…

It is not easy to find many who are cheerful during the current downturn. But Challa Sumedh Reddy is different, despite being in the real-estate industry, as a technology player. He heads, which aims at integrating online real-estate resources with the real-world needs and real-estate agents.


Monday, May 25, 2009

Data protection is the cornerstone of every IT deployment

From MB to GB to TB to…

How much information did we create in 2008? The equivalent of more than: 237 billion fully-loaded Amazon Kindle wireless reading devices, 4.8 quadrillion online bank transactions, 3 quadrillion Twitter feeds, 162 trillion digital photos, 30 billion fully-loaded Apple iPod Touches, 19 billion fully-loaded Blu-ray DVDs... Thus informs a recent EMC-sponsored IDC study titled, ‘As the Economy Contracts, the Digital Universe Expands.’ I’m sure this must be gre at news for those in the storage business. Such as, Prakash Krishnamoorthy.
He is the Country Manager, Storage Works Division, Hewlett-Packard India Sales P Ltd, Chennai (, and when we meet on April 16, I ask him, “From MB to GB to TB… Where are we headed to?”


Thursday, May 14, 2009

'Creating solutions for clinical needs is not what India prides on'

‘We need a robust tech infrastructure’

The benefits of IT (information technology) and computing are easily transferable from space science, defence, robotics, or the entertainment industry to healthcare, observes S. Nandakumar, CEO, Perfint Healthcare Pvt Ltd, Chennai ( “This has enabled visualisation at the touch of a button and at point of care,” he adds, during the course of a recent e-mail interaction with eWorld.


Monday, May 4, 2009

India is accepted as a leading and stable economy

Software for a ‘hard’ industry

Here is a statement that can be cut in stone: “SMEs are the backbone of industry.” Perhaps, Ganesh Kumar Murugan has a plaque to that effect on his table, I wonder, as we meet over lunch on March 6. Murugan is passionate about SMEs (small and medium enterprises); and, as Vice-President, Customer Services, Operations and Technology, Rising Solutions, Chennai, he has a team d eveloping software for some of the ‘hardest’ SME customers — in the stone industry.


We need standards for independent directors

A case study on Satyam

Hopping jets, raising money for schools, advising political leaders across the world, teaching courses, working with government agencies, writing books and articles, rubbing shoulders with corporate captains on boards, suggesting to students practical marriage strategies, and more…
Living a whole new life, after a quintuple bypass surgery (‘five for the price of one’), Bala V. Balachandran, Founder and Hon Dean of Great Lakes Institute of Management, Chennai ( ), is in no mood to slow down.


Monday, April 27, 2009

'SMEs look for products with maximum flexibility and minimum expenses'

SME market is the place to be…

A simple study of the timeline of ‘Ramco Systems’ on Google News shows sudden activity in 1989, followed by years of lull, and then a gradual build-up from 1994 to 2003. However, the only thing I remembered — at the start of my meeting with Kamesh Ramamoorthy, Chief Operating Officer of the Chennai-based Ramco Systems — was the colourful logo that used to adorn the company’s ads.


Monday, April 20, 2009

'Individuals at their micro-level do indeed make more or less rational choices on a daily basis'

Tracking the buzz

It is with a reassuringly positive thought that my interaction with Rahul N. Saxena, Managing Director, Verizon Data Services India P Ltd, Chennai, began on March 24. India is best positioned to weather the global downturn, because of two reasons, Saxena says. "One, we have a strong internal demand, and two, we enjoy an unbeatable competitive advantage in offering world-class talent when it comes to external demand."


Wednesday, April 15, 2009

'Indian companies are challenged on the global platform'

‘IT opportunities outweigh challenges’

On the last day of the bygone fiscal, March 31, 2009, I had an interesting guest, Narasingarao Dataram, President, e4e India ( “We are all so passionate about what idea we have, and we keep busy thinking ‘how do we get our idea out, how do we give it shape, how do we get other people excited about the idea,’ and in the process, time just flies…” began Narasing.


Thursday, April 9, 2009

Information is wealth

Fight marketing fatigue

Do you fret that mass marketing, mass campaigns and mass mailing are turning to be increasingly ineffective, even as consumers turn away bored? Alas, this is a worldwide phenomenon, observes Palanivel Kuppusamy, Founder and MD, Dexterity, Chennai.
“Smart marketers have taken a step further to leverage technology and analytics, to improve the profiling, targeting efficiency and campaign efficiencies,” he adds, during the course of a recent interaction with eWorld.


Monday, March 30, 2009

'Today, the BPO industry stands at the cusp of many opportunities'

‘Outsourcing will be more widely accepted’

With the organic and linear expansion of the IT (information technology) sector, in general, coming under threat as a result of the global economic crisis, what would be your advice to the fresh graduates from our professional colleges who see a bleak placement scene? When I pose this question to N. Ranjit, President and CEO of the BPO Division of HCL Technologies Ltd, pat comes a reassuring answer — that the sure thing about the current economic downturn is that it is not going to last forever.


Wednesday, March 25, 2009

'Analytics helps people to make data-driven decisions rather than gut feel-based decisions'

Find toxic assets with analytics

It was an early morning meeting, only a few days post 26/11, and when Rita Chakravarti arrived at the Business Line office, after surviving an adventurous auto-rickshaw ride on Chennai roads, she had a tremendously positive outlook about analytics, as an industry — that it has a great potential, especially in the Asia-Pacific region, which is developing fast.
“Banks, insurance companies, telecom companies — if they don’t invest in analytics, they will perish, due to sheer competition. Risk management is becoming of utmost importance, and this demands a data-driven approach, which depends on analytics,” adds Rita, Head of Analytics, RedPill, Singapore.


Friday, March 6, 2009

'. Phone and fax are still the most preferred means of communication'

‘Use CRM to build customer intelligence’

The downturn should be looked at as an opportunity to re-evaluate all the internal processes including the most important one, which is CRM (customer relationship management), says Rajendra C. Mruthyunjayappa, Managing Director, APAC, Talisma Corporation Pvt Ltd, Bangalore. “CRM is an investment for the future, and organisations should look at this as a means to scale up operations and, more importantly, the ability to reach out to their customers in creative ways,” he argues, during the course of a recent e-mail interaction with eWorld.


'SMEs seek to make timely decisions based on facts and data'

Leverage ERP in slowdown

In what ways can enterprises leverage their ERP systems during a period of economic crisis such as what is currently being experienced? When I pose this question to Ranjan Das, Managing Director, SAP, Indian Subcontinent, soon after his completing a Chennai marathon, along with his team, on February 15, 2009 morning, he has a positive answer — that there are three ways enterprises can leverage ERP and other enterprise applications in today’s environment.


Monday, February 16, 2009

'Explore a fungible workforce to enable quick re-deployment'

‘HR must sustain the human capital advantage’

With the global economic slowdown showing signs of moving into a recession, the times are no doubt tough, observes N. S. Rajan, Partner and National Director, Human Capital Services, Ernst & Young. A liquidity crunch, falling consumer demand and erosion of investments have put organisations under tremendous pressure to control their expenses and the HR (human resource) function too, therefore, has to quickly adjust its focus in order to support the business needs, he adds, during a recent e-mail interaction with The New Manager.


'It is always difficult to get back the brand image that is lost'

Online space beckons

A key lesson to be learned from this recession is to really understand the use of forward-looking metrics and to be able to relocate scarce resources to the most potentially profitable clients as opposed to the clients who have been profitable, advises Dr V. Kumar, Professor of Marketing, Georgia State University, US. Does he see a possibility that online marketing and sales becomes the predominant method when economic recovery happens in due course? "Online marketing cannot become the predominant method for all categories in the near future," avers Dr Kumar, during the course of a recent e-mail interaction with eWorld. He concedes, however, that certain products and services can be primarily marketed through the use of social network marketing.


'Monitor the tone from leadership and throughout the organisation'

Tasks ahead for audit committees

Foremost in the list of ‘ten to-dos for audit committees in 2009’ that Mr Sammy Medora, Chairman of KPMG’s Audit Committee Institute, draws up is this imperative: “Closely monitor the impact of the economic crisis on the company; focus on financial forecasts and early-warning indicators.” Understand the crisis’ impact on the company’s earnings, cash flow, liquidity and compliance with debt covenants, and monitor key indicators of trouble, he explains, during the course of a recent email interaction with Business Line.


Monday, February 9, 2009

'Governance aspects are streamlined and automated'

Growing beyond silos

Today, there is far more acceptability in the government corridors for undertaking an ambitious project that targets all components simultaneously, says Navin Agrawal, Executive Director, KPMG. The government is willing to look at the concept of e-Governance in totality, and apply it as such rather than pick up a specific area or domain where it could be implemented, he explains, during a recent e-mail interaction with eWorld.


'Voice is considered passé by all'

‘Share telecom resources to deliver more value’

By sharing infrastructure, innovation and expertise, by avoiding duplications or re-inventing the wheel or the sliced bread, the public and private sector telecom players can deliver more value, says Brijendra K (BK) Syngal, former Chairman and Managing Director of Videsh Sanchar Nigam Ltd (VSNL).


'The Vedas contain a lot of mantras which focus on welfare, prosperity and wealth'

Ancient values for modern managers

What accounts for the sudden downfall of otherwise successful organisations? Are there any insights from the scriptures in this regard? In answer to these questions, Dr S. Kannan, a Chennai-based chartered accountant, and author of Vedic Management (, finds it apt to cite the maxim ‘Vinasa kale viparita buddhih,’ which in Sanskrit means that when one is on the path of destruction, his mind gets perverted. “This happens due to the negative vasanas (inherent impressions) of a person which suddenly manifest and show the true colours,” he explains during the course of a recent email interaction with Business Line.


'We rarely have accounting scandals where the cash is misrepresented'

Inflated cash and bank balances, most shocking in Satyam

Could analysts have unearthed the malaise in the reported statements of Satyam? Or, at least, what lessons can they take away from this episode and apply to other statements? Pose these questions to Mr Siva Nathan, Associate Professor, School of Accountancy, Robinson College of Business, Georgia State University, Atlanta, US, and this is what he has as answer: “I have looked at the Satyam financial statements carefully after the scandal broke. Looking at the same in hindsight I have made the following observations: Satyam reported operating margin of 24 per cent of revenues. Satyam generally quotes lower rates than competitors.”


Tuesday, January 27, 2009

'Don't hesitate to accept short-term sacrifices'

Lessons from the slowdown

Slowdown seems to have come to stay. And we may have to learn to live with it for at least a few quarters, across one or more years. How about beginning with asking if there are lessons from slowdown for corporates and individuals? Yes, there are lessons, says Mr V. A. George, President and CEO of Thejo Engineering Ltd, Chennai.


Friday, January 23, 2009

'Profitability is not the prime objective of the public sector in India...'

Treat labour as an important resource

While the present economic crisis and consequent labour restructuring is truly a difficult situation both for the companies and the labour force, it is possible to minimise the ill-effects, assures Mr Gopal Ganesh, author of Privatisation and Labour Restructuring (