‘BPO can take a tip from manufacturing’
Pradeep Nevatia, President and CEO of Ninestars Information Technology Ltd, is passionate about the distributed delivery model for large-scale data processing, be it in the form of village BPO (business process outsourcing), college campus BPO, or as a CSR (corporate social responsibility) activity.
“Distributed delivery model is not a new phenomenon. The ‘manufacturing’ sector knew it long ago,” explains Nevatia. With the support of technology the concept should be taken to higher levels, he adds, during a recent interaction with eWorld.